So you may come across a time when you question your storage usage. 
'What is the difference between Used Storage and File System Size?'
Or
'Why is my Used Storage different from my File System Size?'

                       

There are two measurements related to the size of your LucidLink Storage:

-Used Storage is the total size of data under LucidLink management, including snapshots.
-File System Size is the total size of your LucidLink filesystem size seen by the Operating System.

*If the used storage is larger than the file system size, it is because of data being retained for Snapshots that would have otherwise been deleted.

*If the file system size is larger than the used storage, that is because compression makes the used storage less than the amount of data stored.

So, if you want to find out what is in your storage, it's best to use an administrator account, as those accounts will have access to every folder/file on the LucidLink filespace.

* '.Trashes' are usually hidden in the Mac OS.  They will be seen in Windows and Linux, but only  'Administrators' and 'root' users have the ability to see .trashes files in Mac OS.

For MAC OS:

      Navigate to: '/Volumes/LucidLinkMount/'

To get a complete listing of the directories, and contents of your storage you can navigate in the terminal or command prompt to the mounted storage root location:

       ie.  If storage is mounted at '/Volumes/LucidLinkMount'
               

Then Run:

ls -tr -s -R -alS -l > ~/output.txt

        *Output file will be placed in ~/ aka 'home' directory

You should be able to see if any .trashes exist on the storage by running this string.  This will output a file listing of all files, sizes, folders, etc.

For Linux:

       Navigate to: '/media/LucidLinkMount/'
To get a complete listing of the directories, and contents of your storage you can navigate in the terminal or command prompt to the mounted storage root location:

       ie. If storage is mounted at 'media/LucidLinkMount/'        

Then Run:

ls -tr -s -R -alS -l > ~/output.txt

      *Output file will be placed in ~/ directory

You should be able to see if any .trashes exist on the storage by running this string.  This will output a file listing of all files, sizes, folders, etc.

For Windows:

To get a complete listing of the directories, and contents of your storage you can navigate in Command Prompt to your root of the mounted storage location:
      Windows: ie. if storage is mounted at "L:\".  Navigate to "L:\"

Then Run: 

dir /O-D /S > C:\users\%username%\output.txt

- OR - 

dir L:\ /O-D /S > C:\users\%username%\output.txt

      This will output a file listing of all files, sizes, folders - in the current user directory named     
      "output.txt". 

*All of the outputs are also compatible to import in any CSV or comma-separated value sheet format.

You should be able to see if any .trashes exist on the storage by running this.

If your snapshots are minimal, and there are no .trashes in your filespace, please contact LucidLink Customer Support for further investigation.

If you have modified your snapshot schedule and removed all of the .trashes it may take a little while for the Garbage Collection process to complete on your filespace.  But you should slowly see your File System Size reduce over time.

For more information on .Trashes please check out this Knowledge Base Article:
https://support.lucidlink.com/hc/en-us/articles/11666020428685-Disabling-the-Bin-Trash-function-on-a-Filespace 

For more information on Snapshots please check out these Knowledge Base Article(s):